Terms & Conditions

Welcome to Evermor Permanent Jewelry LLC! By accessing or using our services, including purchasing physical and virtual products, booking appointments, or utilizing our repair and cleaning services, you agree to the following Terms and Conditions. Please read them carefully.

1. Company Information

1.1 Company Name: Evermor Permanent Jewelry LLC
1.2 Location: Mobile location (address may vary)
1.3 Website: https://evmjewelry.net
1.4 General Contact Email: info@evmjewelry.net
1.5 Business Structure: We are a Limited Liability Company (LLC).

2. Products and Services

2.1 Products: We offer physical products including bracelets, anklets, necklaces, and charms. We also offer virtual products, repair and cleaning services, gift cards, appointment bookings for events, and insurance options for product damages.

2.2 Promotions: We may offer promotions and discount codes, which we can honor at our own discretion. Any promotions are subject to additional terms specified at the time of the promotion.

2.3 Event and Appointment Cancellation: We retain the right to cancel events and appointments at our own discretion. In such cases, we will notify affected parties as soon as possible and provide alternative arrangements if feasible.

3. Online Accounts

3.1 Account Creation: Users of our website may create online accounts to facilitate purchases and manage their interactions with us. We reserve the right to suspend or terminate accounts at our discretion.

4. Payment and Transactions

4.1 Payment Processing: All payments are processed through Square. By using our services, you agree to Square’s Terms of Service and Privacy Policy.

4.2 Refunds: Refunds are only issued in extreme circumstances where visual evidence can be provided by the customer. Due to the custom-fitted nature of our products, we cannot provide refunds for returned items.

5. Privacy and Data Security

5.1 Customer Information: We collect and store customer names, contact information, and payment details securely through Square. Email addresses may be added to our mailing list if customers choose to subscribe.

5.2 Data Protection: We take reasonable measures to protect your personal information but are not liable for any unauthorized access to or use of your information.

6. User-Generated Content

6.1 Photo/Images Upload: Users may upload photos and images to our website. By doing so, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content.

7. Intellectual Property

7.1 Ownership: All content, trademarks, logos, designs, and images on our website and other platforms are our exclusive property. Unauthorized use of our intellectual property is prohibited.

8. Feedback and Suggestions

8.1 Use of Feedback: Any feedback or suggestions provided to us may be used by us without compensation or credits to the provider.

9. Liability and Disclaimers

9.1 Health and Safety: We are not liable for any medical or allergic reactions to metals or materials used in our products. A consent waiver must be signed by individuals, or their parent or guardian, before receiving any piece of permanent jewelry. The consent waiver releases us from any liability or harm that may arise from the welding process used in the creation of permanent jewelry.

9.2 Consent to Photography: By visiting our store or participating in our events, you grant us the right to take and use photographs of you, which may be posted on our social media and other outlets.

9.3 Service Refusal: We reserve the right to refuse service to any person at any time without providing an explicit explanation.

10. Dispute Resolution

10.1 Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania.

10.2 Dispute Resolution: Any disputes arising from or related to these Terms and Conditions shall be resolved through mediation or arbitration in Erie, PA. Before proceeding to arbitration or litigation, parties agree to participate in a good-faith mediation process.

11. Changes to Terms

11.1 Amendments: We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised Terms.

12. Contact Information

12.1 Inquiries: For any questions or concerns regarding these Terms and Conditions, please contact us at info@evmjewelry.net.

13. Accessibility

13.1 Website Accessibility: We strive to ensure that our website is accessible to all users. If you encounter any issues or have suggestions for improving accessibility, please contact us at info@evmjewelry.net.

14. Third-Party Links

14.1 External Sites: Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites. We encourage you to review the terms and conditions and privacy policies of any third-party sites you visit.

15. User Responsibilities

15.1 Accuracy of Information: Users are responsible for providing accurate and complete information when creating accounts, making purchases, or booking appointments.

15.2 Account Security: Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account.

16. Force Majeure

16.1 Unforeseen Events: We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, or government actions.

17. Severability

17.1 Validity of Provisions: If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to be in full force and effect.

18. Entire Agreement

18.1 Complete Agreement: These Terms and Conditions constitute the entire agreement between you and Evermor Permanent Jewelry LLC regarding your use of our services and supersede all prior agreements and understandings.

19. Terms of Use for Promotions

19.1 Promotion Terms: Any promotions or discount codes are subject to additional terms that may be specified at the time of the promotion. We reserve the right to modify or cancel promotions at our discretion.

20. Electronic Communications

20.1 Consent to Communication: By using our services, you consent to receive electronic communications from us, including updates, promotional materials, and notices regarding your account.

21. Digital Content

21.1 Virtual Products: For any virtual products, services, or digital content purchased through our website, access is granted for personal use only. Unauthorized distribution or reproduction of digital content is prohibited.

22. Dispute Resolution Procedure

22.1 Mediation: Before proceeding to arbitration or litigation, parties agree to participate in a good-faith mediation process to resolve any disputes arising from these Terms and Conditions.

23. Termination of Account

23.1 Account Termination: We reserve the right to suspend or terminate your account at our discretion if you violate these Terms and Conditions or engage in activities that are detrimental to our business or other users.

24. Customer Reviews and Ratings

24.1 Review Policy: Any reviews or ratings submitted by customers must be honest and based on their personal experiences. We reserve the right to remove any reviews or ratings that violate our policies or are deemed inappropriate.

25. Local Laws and Regulations

25.1 Compliance: Users are responsible for ensuring that their use of our products and services complies with all applicable local laws and regulations.

26. User Conduct

26.1 Prohibited Activities: Users agree not to engage in any activities that disrupt or interfere with the functionality of our website or services, including but not limited to the use of harmful software or unauthorized access to our systems.

27. Limitation of Liability

27.1 Limitation: Our liability for any claim arising from these Terms and Conditions is limited to the maximum extent permitted by law. We are not liable for any indirect, incidental, or consequential damages.

28. Age Requirement

28.1 Age Restriction: Users must be at least 18 years old, or have the consent of a parent or guardian, to use our services.

29. Terms Specific to Mobile Locations

29.1 Mobile Service Limitations: As a business operating from a mobile location, our services are subject to the limitations of the mobile environment. We are not responsible for any inconvenience or issues that arise due to the mobile nature of our business.

30. Reservation and Cancellation Policy

30.1 Appointment Reservations: Appointments for services and events must be reserved in advance. Specific details and terms for reservations will be provided at the time of booking.

30.2 Cancellation Policy: If you need to cancel an appointment, please provide at least [insert number] hours’ notice. Cancellations made less than [insert number] hours before the appointment may incur a cancellation fee.

31. Governing Language

31.1 Language: These Terms and Conditions are written in English. Any translations provided are for convenience only. In the event of a conflict between the English version and any translation, the English version shall prevail.

32. Accessibility of Terms

32.1 Accessibility: We aim to make these Terms and Conditions available in an easily accessible format. If you need assistance in understanding any part of these Terms, please contact us at info@evmjewelry.net.

33. Electronic Signatures

33.1 Consent to Electronic Transactions: By using our website and services, you consent to the use of electronic communications and electronic signatures for transactions and agreements.

34. Marketing and Communications

34.1 Marketing Opt-Out: You may opt out of receiving promotional emails from us at any time by following the unsubscribe instructions provided in the emails or by contacting us at info@evmjewelry.net.

35. Product Availability

35.1 Availability: All products and services are subject to availability. We reserve the right to limit the quantity of products or services we offer and to refuse any order or appointment at our discretion.

36. Safety and Compliance

36.1 Safety Measures: We follow all applicable safety and health regulations to ensure the safety of our customers and employees. You are responsible for following any instructions provided during the use of our services.

37. Customer Responsibilities

37.1 Care Instructions: Customers are responsible for following the care instructions provided for their purchased products to ensure their longevity and proper maintenance.

38. Limitations on Use

38.1 Personal Use Only: Products and services provided are intended for personal use only. Commercial use or resale of our products is prohibited unless expressly authorized.

39. Contact Information Updates

39.1 Changes to Contact Information: It is your responsibility to keep your contact information updated with us. We are not responsible for any issues that arise from outdated contact information.

40. Interpretation and Enforcement

40.1 Interpretation: Any ambiguity in these Terms and Conditions shall not be construed against us. We reserve the right to interpret and enforce these Terms and Conditions as we see fit.

41. User Agreement

41.1 User Agreement: By using our services, you agree to abide by all the terms outlined in this document and any additional policies or guidelines we may provide.